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Open Positions:
Customer Support Specialist
Nexthermal Corporation, an innovative leader in the Industrial Electric Heater Industry, is seeking a candidate for our Customer Support Specialist role. This is a great opportunity for a recent college graduate or seasoned Inside Sales representative to join a company that has good growth opportunities with a career path. If you meet the qualifications and experience, please submit your resume today.
Successful candidates should have the following skills:
- Good technical aptitude (Math, Ability to read product drawings and understanding of dimensional tolerances)
- The ability to effectively multi-task and handle shifting priorities.
- Familiarity with manufacturing environments is beneficial.
- Excitement towards problem solving within various customers.
- Strong customer focus / strong internal drive to meet goals.
- International experience is a plus.
- Bachelor’s in business related field OR 3+ years Inside Sales experience
Job Responsibilities:
- Assisting current customers and onboarding new customers
- Providing quotations
- Order processing
- Technical assistance for product recommendation as needed
- Support outside sales team
- Communication with Engineering, QC, and Shipping department
- Research of target markets as needed
Benefits Include:
- Assisting current customers and onboarding new customers
- Providing quotations
- Order processing
- Technical assistance for product recommendation as needed
- Support outside sales team
- Communication with Engineering, QC, and Shipping department
- Research of target markets as needed
Job Type: Full-time, Mon. – Fri., 8-5pm
Pay: $40,000 / yr + Bonus
Technical Sales Executive
Are you a sales professional in the manufacturing industry looking for the opportunity to be part of a solution focused team? Do you have a proven and profitable sales track record? Do you possess a creative and driven ability to find new opportunities and build a steady stream of new customers? Do you have great communication and follow-up skills that enables you to deliver technical presentations to the targeted audience?
If you answered yes to these questions, please read on, and submit your resume. Nexthermal is looking for curious and energetic people to join our Technical Sales Team. We are a thermal solution provider to injection molding, packaging, food production, analytical and many other industries. We deliver thermal simulation, electric heater-based assemblies, coil heaters, cartridge heaters, tubular heaters, sensors, and control systems.
Nexthermal is not like any other heater company because we seek the technical challenges that help our customers develop a stronger competitive advantage. Our culture of learning seeks to develop thermal solution experts who can roll up their sleeves and fully understand an application.
To succeed, a Technical Sales Executive must be highly interested in the customers’ applications and understand their objectives. Documentation must be strong. The right candidate must be a “hunter” when it comes to sales. You will be driven and resourceful in researching your territory, finding the decision maker, get in front of them and deliver double digit sales growth year after year.
We are looking for strategic-minded, self-motivated salespeople who understand the power of focused, high levels of activity to help Nexthermal further elevate our brand and extend our influence with new and potential customers.
The successful candidate will:
- 5-10 years of documented, double digit, sales growth
- Have strong communication skills and be able to converse with customers at various levels within a company structure.
- Curiosity to learn about new applications and opportunities to offer solutions
- Demonstrate a successful track record of consistently meeting or exceeding goals in a sales role.
- Provide employment and customer references
- Demonstrate proficiency in Microsoft Word, Excel and PowerPoint
- Demonstrate the ability to document via CRM and provide call reports, activity level, identified opportunity, and action items. Salesforce experience helpful.
- Demonstrate the ability and desire to work within a team environment.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Battle Creek, MI 49037: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Sales: 5 years (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: Hybrid remote in Battle Creek, MI 49037
Job Type: Full-time
Nexthermal Manufacturing Associate
Nexthermal Corporation is always searching for manufacturing associates. We are currently in search of centerless grinder machinists and small assembly production associates.
Shift: Weekdays 6:30am – 3:00pm.
Work Experience: Work history of 6+ mo.
Job Type: Full-time
The Maintenance Worker assists the Maintenance Technician with machine repairs, preventative maintenance, and building maintenance.
- Visually inspects and tests machinery and equipment.
- Handles necessary repairs and maintenance.
- Follows local and state building codes.
- Complies with all company safety regulations.
- Keeps a maintenance log and writes shift reports.
- Reports any issues to the maintenance technician
- Listens for unusual sounds from machines or equipment to detect malfunction and discusses machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine.
- Dismantles defective machines and equipment and installs new or repaired parts.
- Cleans and lubricates shafts, bearings, gears, and other parts of machinery.
- Perform minor fixes such as repairing broken locks, filling gaps on walls etc.
- Check control panels and electrical wiring to identify issues.
- Install appliances and equipment.
- Conduct maintenance tasks such as replacing light bulbs.
- Inspect and troubleshoot equipment and systems.
- Check functionality of safety systems
- Collaborate with workers and other professionals during renovations and projects.
- Reports to a facilities or maintenance manager for issues
- Shift: Weekdays 6:30am – 3:00pm.
Knowledge, Skills, and Abilities:
- Proven experience as maintenance assistant or other similar position
- Basic knowledge of HVAC, plumbing and electrical systems
- Experience using hand and electrical tools
- Ability to read technical manuals and drawings
- Very good communication and interpersonal skills
- Physical stamina and dexterity
Education: High school diploma or equivalent
Job Type: Full-time
The Development Technician will work in assigned product design and development projects primarily focused on new product, enhanced product development and engineering support for sales
- Design of heaters and assemblies for supporting customers inquiries.
- Contacting preferred vendors to get purchase price on special components.
- Setting up ERP system to manufacture the product in an accurate and timely manner.
- Generating unit sales price based on costing of the materials and labor estimates.
- Generating 2D detailed mechanical drawings for customer approval and manufacturing standards.
- Coordination with manufacturing on questions on released designs in manufacturing.
- Coordination with manufacturing, purchasing and sales on new designs to ensure manufacturability, purchasing plan and alignment to customers Fit, Form and Function requirements.
Knowledge, Skills, and Abilities:
- Creative problem solving.
- Experience with CAD software.
- Experience in ERP systems, BOM, Routing tools
- Proficiency in MS Office.
- Good analytical, problem-solving, and critical thinking skills.
- Excellent written and verbal communication skills.
- Ability to make decisions under pressure.
- Great attention to detail and organizational skills.
Education and/or Skill Requirements:
- High School Diploma or GED
- Skilled trade experience or demonstrated competence in, ideally in electrical discipline.
- 2-3 years prior experience working in a manufacturing environment
Job Type: Full-time
